ING Australia (ING) Interview Questions

Banking · HQ Sydney · Updated 2026
ING Australia is a direct bank providing savings accounts, home loans, and other financial services. The interview process often includes phone screenings, behavioural interviews, and role-specific technical assessments, depending on the position.
This guide covers the questions candidates most commonly face at ING Australia interviews — from first-round HR screens to behavioural and banking-specific rounds — plus the values ING assesses against and how to practise before the real thing.
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HR & motivation questions

Behavioural questions

Answer every one of these with the STAR method — situation, task, action, result. See our STAR method guide for worked examples.
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Banking questions to expect

Frequently asked questions

What is the ING Australia interview process like?

Most ING Australia roles involve an online application, one or more interviews (often starting with a phone or video screen, sometimes an AI-assessed recorded interview), and a final interview with the hiring manager. Behavioural questions using the STAR method feature heavily at every stage.

What questions does ING Australia ask in interviews?

Expect a mix of HR questions (why ING, tell me about yourself), behavioural questions about teamwork, pressure and conflict, and banking-specific scenarios. The full lists on this page cover the most common of each.

How do I prepare for a ING Australia interview?

Research ING Australia's strategy and values, prepare 6–8 STAR stories that evidence them, and rehearse out loud. Interview Buddy's AI coach runs realistic ING Australia-specific mock interviews and scores every answer.

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