Australia's largest bank and leading financial services group.
This guide covers the questions candidates most commonly face at Commonwealth Bank interviews — from first-round HR screens to behavioural and banking-specific rounds — plus the values CBA assesses against and how to practise before the real thing.
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The values CBA hires for
Interviewers at Commonwealth Bank commonly probe for evidence of the company's stated values. Prepare at least one STAR story for each:
Integrity
Accountability
Collaboration
Excellence
Service
HR & motivation questions
Behavioural questions
Answer every one of these with the STAR method — situation, task, action, result. See our STAR method guide for worked examples.
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Banking questions to expect
Interviewing in a specific format?
Booked a particular interview type at CBA? These guides cover what to expect and how you're scored:
What is the Commonwealth Bank interview process like?
Most Commonwealth Bank roles involve an online application, one or more interviews (often starting with a phone or video screen, sometimes an AI-assessed recorded interview), and a final interview with the hiring manager. Behavioural questions using the STAR method feature heavily at every stage.
What questions does Commonwealth Bank ask in interviews?
Expect a mix of HR questions (why CBA, tell me about yourself), behavioural questions about teamwork, pressure and conflict, and banking-specific scenarios. The full lists on this page cover the most common of each.
How do I prepare for a Commonwealth Bank interview?
Research Commonwealth Bank's strategy and values (Integrity, Accountability, Collaboration, Excellence), prepare 6–8 STAR stories that evidence them, and rehearse out loud. Interview Buddy's AI coach runs realistic Commonwealth Bank-specific mock interviews and scores every answer.
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Interview Buddy's AI coach runs realistic Commonwealth Bank mock interviews (HR, behavioural, banking) and scores every answer on communication, confidence, relevance and STAR structure.