IAG Interview Questions
Insurance · HQ Sydney · Updated 2026
Largest general insurance group in Australia and New Zealand.
This guide covers the questions candidates most commonly face at IAG interviews — from first-round HR screens to behavioural and insurance-specific rounds — plus the values IAG assesses against and how to practise before the real thing.
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The values IAG hires for
Interviewers at IAG commonly probe for evidence of the company's stated values. Prepare at least one STAR story for each:
Customer focus
Integrity
Respect
Excellence
HR & motivation questions
Behavioural questions
Answer every one of these with the STAR method — situation, task, action, result. See our STAR method guide for worked examples.
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Insurance questions to expect
Frequently asked questions
What is the IAG interview process like?
Most IAG roles involve an online application, one or more interviews (often starting with a phone or video screen, sometimes an AI-assessed recorded interview), and a final interview with the hiring manager. Behavioural questions using the STAR method feature heavily at every stage.
What questions does IAG ask in interviews?
Expect a mix of HR questions (why IAG, tell me about yourself), behavioural questions about teamwork, pressure and conflict, and insurance-specific scenarios. The full lists on this page cover the most common of each.
How do I prepare for a IAG interview?
Research IAG's strategy and values (Customer focus, Integrity, Respect, Excellence), prepare 6–8 STAR stories that evidence them, and rehearse out loud. Interview Buddy's AI coach runs realistic IAG-specific mock interviews and scores every answer.
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