Coles Group (Coles) Interview Questions
Retail · HQ Melbourne · Updated 2026
Australian supermarket and retail chain.
This guide covers the questions candidates most commonly face at Coles Group interviews — from first-round HR screens to behavioural and retail-specific rounds — plus the values Coles assesses against and how to practise before the real thing.
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The values Coles hires for
Interviewers at Coles Group commonly probe for evidence of the company's stated values. Prepare at least one STAR story for each:
Win together
Integrity
Customer obsession
Genuine
HR & motivation questions
Behavioural questions
Answer every one of these with the STAR method — situation, task, action, result. See our STAR method guide for worked examples.
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Retail questions to expect
Interviewing in a specific format?
Booked a particular interview type at Coles? These guides cover what to expect and how you're scored:
Coles group interview questions →Frequently asked questions
What is the Coles Group interview process like?
Most Coles Group roles involve an online application, one or more interviews (often starting with a phone or video screen, sometimes an AI-assessed recorded interview), and a final interview with the hiring manager. Behavioural questions using the STAR method feature heavily at every stage.
What questions does Coles Group ask in interviews?
Expect a mix of HR questions (why Coles, tell me about yourself), behavioural questions about teamwork, pressure and conflict, and retail-specific scenarios. The full lists on this page cover the most common of each.
How do I prepare for a Coles Group interview?
Research Coles Group's strategy and values (Win together, Integrity, Customer obsession, Genuine), prepare 6–8 STAR stories that evidence them, and rehearse out loud. Interview Buddy's AI coach runs realistic Coles Group-specific mock interviews and scores every answer.
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